33 Dirty Secrets From Industry Insiders

Secrets companies don't want you to know.

By Nathan Johnson

Published 2 years ago in Ftw

Secrets companies don't want you to know.

1
If you yell and scream and throw a big enough fit you get better service. It pi**es me off so much. Our management just rolls over for difficult customers.

2
Consulting: In many cases, your boss hired us because he doesn't trust your ability to do the job. We will go talk to you, take your ideas, package them nicely, and present them to your boss. And charge your company a small fortune while doing this. If your boss realized that you really are competent, we'd be out of work.

3
If you call a drain cleaner to clear your bathtub and all it is just a bit of hair right on the strainer, he will probably just run the snake for 10 minutes to sound busy and charge you full price.
4
I'm a housewife. Sometimes I just put dirty dishes in with the clean ones in the dishwasher and run it again so I don't have to unload it.

5
I work in a medical lab. I see people touch everything without gloves ALL THE TIME. I also see people use their phones with gloves on ALL THE TIME.
6
Call Center Agent working for customer service. We will put you on hold and pretend to ask the supervisor, but actually we will b***h about you.We cannot change company policy for you. But if you are polite we will try our most to bend the rules for you, because we deal with so many entitled people. Worst the ones pretending that they are smarter than you and don't really need your help, but desperatly need your help.
7
People in the military make wasting time an artform. The sheer amount of hours we spend getting compensated by taxpayers to do *absolutely nothing* is astonishing.

8
In pest control when we come to spray your place if you demand we spray some areas that legally we are told not to, such as chair cushions, couches, entire doors for example, we’ll straight up fake it and through in some fancy chemical words to make it sound like we did. Sorry but not sorry, we’ll do the best we can cause we know pests can legit be a medical problem and we want nothing more than to help, but we don’t care if you say “just off the books lol” we’re not about to get fined or sued when you get a rash from a pesticide covered chair that you requested. (We don’t care if you don’t care about that, we do and that’s all there is to it)
9
A whole lot of IT guys aren't that tech savvy. They just know how to Google well.
10
Pricing for custom work is very subjective. Treat us well and we'll figure the price very fairly. Act like a jerk, there are plenty of ways to pad the bill. Start the conversation by demanding a discount and the price goes up 20% before your precious 10% discount comes off.

11
The code behind the software/application you’re using is an absolute mess
12
Health insurance. The squeaky wheel gets the grease. If we refused to cover something for you, COMPLAIN. File a complaint with the Department of Insurance in your state. Complain to your Human Resources department if it’s employer-provided. So many people accept the first thing they’re told. Don’t. Be aggressive.
13
I work in construction. I have a lot to say but I’ll leave you with this one; never look behind the walls, in the ceilings, or in any crawl spaces or otherwise tight and infrequently visited places in your house/building, unless you want to find soda and beer cans from decades past.

14
I worked at a cheese packaging factory a few years ago. We got big blocks of cheese in, cut them or shredded them, then packaged them for sale. All the same blocks of cheese, but we'd change the film and suddenly it's a different brand. Next time you go to Walmart and think the more expensive shredded cheese must be higher quality, think again. Just get the store brand. It all came from the same blocks.
15
The HR may not agree with management's decision either but has to still drive it within the organization. We are employees of the organization just like everyone else, but our performance is evaluated based on other employees.
16
For the short time I worked as a financial advisor in training, the reason some people got promotions/better pay than all the other people who were better qualified was due to some people complaining/backstabbing other employees on a daily basis. Yes, corporate raiding/shark tactics is common and that everyone around you is trying to screw you over/gain an upper hand. Also, don't be surprised by nepotism.

17
Call center rep, the more pi**ed off you are, the less we care, and we'll have already forgotten your name the second we answer another call.
18
Hotel Front Desk staff here, if you are nice and respectful we will do everything we can to make your stay as enjoyable as possible so you will come back. If you are an a*****e we don't give two s**ts about you. Bonus points if your a walk-in. Even if we have rooms we will send you elsewhere because we don't want to deal with you. Edit: I worded part of it poorly, I didn't mean walk ins as a bad thing. I meant people walking in and being an a*****e demanding and being deliberately rude and causing an issue.
19
I work in a pharmacy Yes, we drop some of your pills on the floor, and yes we put them back in your bottle.

20
The majority of welders have no certifications, tickets, professional training or qualifications. They just get an opportunity to try it and stick with it. On a daily basis I see lifting points, holding several tons, welded incorrectly and not tested.
21
Nepotism is so regular in manufacturing its not even worth talking about.
22
Old school outlaw truckers absolutely do still exist. If you ever have a livestock truck that’s tricked out blow by you doing triple digit speeds at night, he’s waaay overweight and running illegal logs. Most trucks are lumbering beats of burden, but anything agricultural stopped progressing with the rest of the laws two decades ago.

23
Im 19, currently work at a restaurant, you would not believe the amount of s**t talking we do towards customers
24
higher education: many people who are paid specifically for being smart are in fact really dumb.
25
The key to being good in sales is convincing the costumer ur not in sales and helping the costumer. Meaning a lot of non-sales people who help you with certain info (finding the right cellphone, car, insurance company,...) actually know very little on the topic, and aren't trying to find you the best company. They just are secretly sales people who know a lot about sales and how to trick you into thinking their best pick isn't secretly the company they work for.

26
I used to work admin for a hospital and they would purposely overbook patients for appointments in the hope that some would not make it. Whilst this meant that we got through the amount of patients relatively easily, every now and again, the department waiting room (which was basically a corridor with 4 chairs on the side) would be full of pi**ed off patients who are all booked for the same time slot and won't be seen until 2 hours after their arrival.
27
If you're a multi-million dollar company, odds are we don't give a s**t about errors under a certain amount of dollars. This is called "materiality", and most auditors rely on the calculation in order to not give a s**t, and get the work done.
28
I’m in marketing and write a lot of press releases. Unless someone was actually interviewed by a reporter, every quote you read was written and thought up by someone other than the person allegedly saying it.

29
At FedEx ground, we can get away with purposely skipping a delivery. I've held somebody's packages for an extra 5 days because they swerved around me and cut me off in the neighborhood.
30
WASH YOUR PRODUCE. If the guy picking your produce needs to pee, is he going to walk all the way to the outhouse, or is he just going to p**s on one of the many plants around him?
31
We don't know how to use the software we make

32
Sometimes I have no f*****g clue why your computer did what it did until I do some research. Majority of my job is reactive. Unless I can change what happened.
33
There’s a huge difference between brokers/agents in real estate. Don’t just use a friend or relative because you can. It could mean the difference of thousands of dollars and important information missed.